Wheelchair Lift

How To Board Wheelchair Lift

  1. Indicate you want the bus by waiting about 4 feet from the curb on the sidewalk of a street corner or bus stop.
  2. The operator will open the door from inside and will come outside to operate the lift. The operator will lower the lift to the ground. Roll either forward or backward onto the lift. If possible, avoid bouncing onto the lift. When in place set your brake or turn off power.
  3. The bus operator will raise the lift to floor level and ask you to release your brakes and roll off the ramp and proceed to the wheelchair tie-down area
  4. The operator will stow the lift and for your safety, secure the wheelchair in the tie-down area.
  5. The operator will secure you with a lap and shoulder restraint at your request (they are not required).
  6. Approximately ¾ block from where you wish to exit, push the “stop requested” tape or touch pad.
  7. To exit, reverse the boarding processes and when the operator lowers you to ground level, exit carefully off the lift.
  8. As the bus approaches your stop, be sure it is the correct bus before you try to board. Each AVTA bus has a destination sign over the windshield, and one on the curbside of the bus, displaying the route name and number. 
  9. Please wait until other passengers have boarded and position your wheelchair at least three feet back from the curb. The driver will extend the ramp so that you may enter the bus. Please listen and carefully follow any instructions given by the driver.
  10. Roll your chair backward up the ramp. Once your chair is in position, lock your wheelchair brakes and the driver will use tie downs to secure you and your wheelchair.
  11. Please tell the driver the location where you want to de-board so that the driver can properly position the bus at your departure point.
  12. Your wheelchair must be properly secured and brakes set before the driver will move the bus.
  13. Please signal your departure approximately one block ahead of your stop by using the signal cord or tape located above the window. 
  14. When it is clear to do so, the driver will extend the ramp so that you can carefully exit the bus.
  15. When the operator opens the door, inform them that you need to use the lift or ramp
  16. The operator will exit the bus, and direct you to step back while the lift is being deployed. The operator will then direct you to walk onto the lift.
  17. The operator will then raise the lift to floor level and direct you to enter the bus from the ramp. Once seated, the operator will then stow the lift.
  18. To exit the bus, push the “stop requested” touch bar or pad ¾ block from where you wish to exit.
  19. Reverse the boarding procedure and when the lift reaches the ground, carefully walk off the lift.