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ADA Paratransit Service
For eligible riders who have a disability that prevents them from making some or all of their trips on a fixed route system, MCT offers a shared-ride, curb-to-curb, origin to destination service called Paratransit. This service is sometimes called “ADA Paratransit Service” because it is provided to meet the requirements of the Americans with Disabilities Act of 1990 (or ADA) and insure all individuals have the opportunity to use public transportation services.
Paratransit Policy and Riders Guide
The City of Minot’s Paratransit Service is designed for individuals with disabilities whose transportation needs cannot be met by the Fixed Route Bus System (also known as Minot City Transit or MCT). For those individuals able to use or access a city bus, Minot City Transit provides fully accessible fixed route transit services throughout the City of Minot. For those unable to use a city bus, Paratransit service is provided by Souris Basin Public Transportation for riders who are eligible to use this service.
Paratransit service shall schedule and provide service to ADA paratransit eligible persons at any requested time on a particular day in response to a request for service made the previous day. The service is provided with ramp-equipped minivans or lift-equipped vehicles. Paratransit service operates in the same areas and during the same calendar days and hours as the fixed route bus services from 7:00 AM – 7:00 PM Monday – Friday. The service is not available on any Federal Holidays with the exception of Columbus Day, Martin Luther King Day, and Presidents Day. The service can be used for any trip purpose. If you have any questions after reading this Rider’s Guide, you can call the MCT office at 701-857-4148 or email minottransit@minotnd.gov.
MCT paratransit service is intended to provide transportation services to individuals with disabilities who are unable to independently use the fixed route transit service. To be eligible to use MCT Paratransit, you must be considered “ADA Paratransit Eligible” as defined by the ADA.
ADA Paratransit Eligibility is based on “functional” criteria, not on type of disability or mobility aid(s) used. Persons are not qualified or disqualified on the basis of a specific diagnosis or disability. An individual will be certified as ADA Paratransit Eligible if there is any part of the MCT Fixed Route System in the designated service area which cannot be used or navigated by that individual because of a disability. In operation, eligibility will be based on whether the rider has the functional ability to use the MCT Fixed Route System. Eligibility may be unconditional, temporary, or seasonal conditional.
The Minot City Transit ADA Paratransit certification process includes completing the application, submission of a professional verification, and if needed, an in-person interview in order to determine eligibility for paratransit services based upon ADA regulations. Paratransit transportation will be provided free of charge upon request in the event of an interview. Should you have any questions about the certification process, please contact Minot City Transit at minottransit@minotnd.gov or call us at (701) 857-4148.
Paratransit Application and Release Form
Reservations may be made no more than fourteen (14) calendar days prior to when the individual wishes to ride. Reservations should be made at least one day in advance of when the individual wishes to ride for next service.
Return reservations can be made at the same time you make your reservation to be picked up; for medical trips, you call when you are ready to return. The dispatcher will provide you with the time estimate of when the vehicle will arrive for a return trip based on the vehicles and time available when you call.
Medical Delays: If your return ride is from a medical appointment, and you will be delayed past your scheduled ride time due to unforeseen circumstances, call the Dispatcher and we will attempt to reschedule your trip and accommodate you on a space available basis.
To accommodate last minute trip needs, reservations may be made for same-day service as space allows. However, MCT Paratransit does not provide emergency medical services nor do we operate like a taxi service.
Reservations can be scheduled between 7:00 a.m. and 4:30 p.m. Monday through Friday.
When a reservation call is made, the dispatcher will negotiate pick-up time with the passenger. Under the ADA regulations, SBT is allowed to negotiate pickup times with you and you cannot be asked to travel more than one hour before or after your desired time.
The following telephone number may be called to reserve a ride:
Souris Basin Public Transportation (701) 852-8008
Individuals who utilize a text telephone or TDD should call the same number.