Minot Central Dispatch

Our Core Values: KIND

K — Keep Integrity First

Integrity guides every decision we make. We act with honesty, transparency, and strong moral principles to earn and maintain trust with our community and one another.

I — Invest in Continuous Improvement

We are committed to learning and growth. Through training, reflection, and teamwork, we continually strive to improve our skills, our service, and ourselves.

N — Nurture with Compassion

We serve as a calm and caring voice in moments of crisis. We show empathy, kindness, and genuine concern for callers, responders, and each other.

D — Demonstrate Pride and Respect

We take pride in our work and our team. We treat everyone with professionalism, respect, and appreciation, recognizing the vital role dispatch plays in public safety.

EMERGENCY: 9-1-1

When to Call 911?
You should call 911 in situations that require immediate assistance from police, fire, or medical personnel. Here are some examples of emergencies that warrant a 911 call:

• Medical Emergencies: Severe allergic reactions, chest pain, difficulty breathing, sudden collapse, or any condition that poses an immediate threat to life or health.
• Fires: Any fire, regardless of size, should prompt a call to 911.
• Violent Crimes: If you witness a crime in progress, such as assault or robbery, call 911 immediately. 
• Car Accidents: If there are injuries or significant damage, you should call 911.
• Other Life-threatening Situations: This includes situations like severe bleeding, drowning, or any condition that could lead to death if not addressed quickly.

When to use Non-Emergency numbers?
Non-Emergency numbers are intended for situations that do not require immediate response but still need attention. Examples include:

• Minor Accidents: If no one is injured and the damage is minimal, you can report it through a non-emergency line.
• Noise Complaints: Issues like loud parties or disturbances can be reported without calling 911. 
• Lost Pets: If your pet goes missing, you can contact local animal control or the non-emergency police line.
• Reporting Non-Urgent Crimes: If you need to report a crime that has already occurred and is not in progress, use the non-emergency number.

Non-Emergency Numbers:

Minot Central Dispatch
701-857-1500

Minot Police Department

701-852-0111

Ward County Sheriff’s Office
 701-857-6500
  

Is a Person Hurt or in Danger?
Do You Need the Police, Fire Department, or Ambulance?
Have you ever wondered whether to call 9-1-1? Because 9-1-1 is for emergencies only, it’s important to understand when to call and when not to call.

An emergency is any serious situation where law enforcement, the fire department, or emergency medical services are needed immediately. If you are unsure whether your situation is an emergency, go ahead and call 9-1-1. The 9-1-1 call taker can help determine whether emergency assistance is needed and route your call appropriately.

If You Do Call 9-1-1 — Even by Mistake — Do Not Hang Up
9-1-1 call takers are trained to gather the most important information as quickly as possible so help can be sent without delay. In an emergency, stay on the line and allow the call taker to ask all necessary questions before hanging up.

If you call 9-1-1 by accident, remain on the line and tell the call taker there is no emergency. Hanging up may require the call taker to call you back or dispatch police with lights and sirens to confirm your safety.

When Calling 9-1-1, Stay Calm and Answer All Questions
Staying calm can be difficult, but it is one of the most important things you can do. Answer all questions asked by the call taker, even if they may not seem relevant. These questions help first responders reach you as quickly and safely as possible.

Help the 9-1-1 Call Taker Help You
Listen carefully and respond to questions as clearly as you can. This helps the call taker understand your situation and provide assistance until police, fire, or medical units arrive.

Know the Location of the Emergency
When calling from a wireless phone, the 9-1-1 center that answers your call may not be the center that serves your location. Be prepared to provide landmarks, nearby cross streets, buildings, and the name of the city or county you are in.

Providing an accurate address is critical to ensuring the correct police, fire, or EMS units are dispatched.

Teach Your Children How to Call 9-1-1
Make sure children know:
What 9-1-1 is and when to use it
How to dial 9-1-1 from both a home phone and a cell phone
To trust the 9-1-1 call taker
Children should know their name, their parent or guardian’s name, their phone number, and—most importantly—their home address. Teach them to stay on the phone and answer all questions until told it’s okay to hang up.

Prank Calls to 9-1-1 Waste Time and Are Illegal
Prank or harassing calls to 9-1-1 take resources away from real emergencies and are illegal in most states. These calls will be addressed by local law enforcement.

Additionally :

• Calls regarding power outages should be directed to your power company
• If you need road condition information, please call 511
• If you want to find out if someone has been arrested or is in jail, contact the Ward County Jail at 701-857-6530
• If you need a phone number, please consult phone directory, the internet, or call information by dialing 0
• If you need information about weather conditions or school/business closings, please tune in to your local television, radio or internet sites

If you do not need an officer sent to your location but need general information, please call the agency directly.